By referring a customer to Smartcover Finance, your business agrees to the following terms and conditions.
1. Customer Introductions
Your business is introducing customers to Smartcover Finance for finance assessment only. All lending decisions are made solely by Smartcover Finance in accordance with our lending criteria and applicable New Zealand legislation.
2. No Recourse Policy
Smartcover Finance operates a No Recourse Policy. Once funds have been paid to your business for approved finance, your business is not liable for any future customer repayments, defaults or collection activity, provided no fraud, misrepresentation or breach of these terms has occurred.
3. Payment of Invoices
Approved customer invoices will generally be paid directly to your business within 24–48 business hours of Smartcover Finance receiving all required documentation, including the customer's signed loan agreement and any outstanding verification requirements. Payment timeframes may be extended where additional information, compliance checks or banking delays occur.
4. Application Updates
Smartcover Finance will keep your business informed of the customer's application status throughout the process in accordance with the Smartcover Finance Contactless Process Guide. Our team is also available during business hours should you require an update.
5. Customer Privacy
Your business agrees to handle all customer information in accordance with the New Zealand Privacy Act 2020. Customer information supplied by Smartcover Finance must remain confidential and only be used for the purpose of providing the agreed goods or services.
6. Supply of Goods and Services
Your business agrees not to supply goods or commence services until finance approval has been confirmed by Smartcover Finance, unless your business accepts the financial risk associated with proceeding prior to approval.
7. Accurate Information
Your business agrees to provide accurate invoices, quotations and customer information. Any material changes to the transaction should be advised to Smartcover Finance as soon as reasonably practicable.
8. Fraud Prevention
Smartcover Finance reserves the right to withhold payment or decline applications where fraudulent activity, misleading information or suspected misuse of the finance facility is identified.
9. Changes to Terms
Smartcover Finance may update these Business Partner Terms & Conditions from time to time. The latest version will always be available on our website and will apply to future customer introductions.
10. Contact
For assistance regarding customer applications or partner enquiries, please contact the Smartcover Finance team. Thank you for partnering with Smartcover Finance. We appreciate your support and look forward to helping your customers access simple, flexible finance solutions.
